Privacy Policy

This Privacy Policy explains how Pacer collects, uses, and protects your personal data when you use our services, website, and digital platforms.

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​1. Data Controller

Email: tk@pacer.bio

Website: pacer.bio

Responsible: Teis Kalsbøl Søgaard

 

Pacer is responsible for the processing of your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

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2. What we collect

We only collect the information necessary to provide our services and maintain contact with you. This may include:

 

• Name, address, phone number, and email

• Payment information (processed securely via Stripe or other payment providers)

• Health and training information provided voluntarily in connection with coaching or rehabilitation programs

• Login and usage data from our digital platforms

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3. Purpose of processing

Your personal data is used to:

 

• Deliver the services and products you have purchased

• Communicate with you about bookings, programs, and payments

• Manage memberships, subscriptions, and access to our online platforms

• Ensure proper documentation of your training or rehabilitation process

• Comply with legal obligations, including bookkeeping and tax requirements

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4. Legal basis

We process your personal data on the following legal grounds:

 

• Contractual necessity (Article 6(1)(b)): to deliver the services you have requested

• Legal obligation (Article 6(1)(c)): for accounting and compliance purposes

• Consent (Article 6(1)(a)): for storing and using sensitive data such as health information

• Legitimate interest (Article 6(1)(f)): for internal administration and service improvement

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5. Storage and retention

We store your personal data only as long as necessary for the purpose it was collected.

 

• Health-related information is deleted no later than two years after the end of your client relationship unless you consent to longer retention.

• Accounting records are retained for five years, in accordance with Danish bookkeeping law.

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6. Sharing of data

Your personal data is only shared with trusted partners who process data on behalf of Pacer, such as:

 

• Payment providers (Stripe)

• Booking and communication systems (EasyMe, TrainHeroic, or similar)

• Accounting software (Dinero)

 

All data processors have signed data processing agreements to ensure compliance with GDPR.

 

We do not sell or share your data with third parties for marketing purposes.

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7. Security

We take data protection seriously and use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, loss, or misuse.

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8. Your rights

You have the right to:

 

• Access your personal data

• Request correction or deletion of inaccurate or outdated data

• Withdraw your consent at any time (for processing based on consent)

• Object to processing in certain cases

• File a complaint with the Danish Data Protection Agency (Datatilsynet)

 

Requests can be sent to: tk@pacer.bio

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9. Changes to this policy

Pacer reserves the right to update this Privacy Policy as needed. Significant changes will be communicated via email or through our platform.

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Effective date in dd-mm-yyyy format: 08.11.2025